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LifeWorks Austin Published: June 16, 2020
Austin, TX
Job Type


LifeWorks is a nonprofit organization dedicated to being fearless advocates for youth and families seeking their path to self-sufficiency. We are committed to innovative problem solving, shared accountability, and a relentless focus on achieving real, sustainable, and measurable results for the clients we serve. Every member of our staff serves a meaningful purpose linked to our client's experience. Careers at LifeWorks offer opportunities for personal and professional growth and development while making an immediate difference in the lives of youth and families in our community.

LifeWorks is looking for a Program Services Coordinator for our Community-Based Counseling (CBC) team.  CBC serves transition-age youth, ages 16-26, and their families who have experienced traumatic life events, frequently exacerbated by involvement in the foster care or criminal justice systems, homelessness, growing up in extreme poverty, or coming from a military family.

The Program Services Coordinator will be responsible for managing staff, coordinating program resources, providing trainings on trauma-informed care, as well as providing limited direct services to clients. Managing staff will include supervising, training, and developing a team of Counselors and Clinical Care Specialists. Providing direct services may include providing assessment, counseling, and referral services to transition-age youth and their families who have experienced trauma and/or who would benefit from mental health or substance use recovery.


  • Coordinates and assists in the development, delivery, and management of program services.
  • Carries out supervisory responsibilities; holds staff accountable for meeting individual and program performance objectives by coaching, planning, monitoring, and appraising job results; conducting training; implementing and enforcing systems, policies, and procedures.
  • Responsible for hiring, onboarding, ongoing training, and facilitating monthly supervision with program staff.
  • Promotes recovery, resiliency, and accountability to help others initiate or achieve long-term recovery to enhance quality of life, health, wellness, and self-sufficiency, in accordance with best practices.
  • Assesses and documents client progress toward recovery goals.
  • Assists in compilation, analysis, and reporting of program outcomes and holds program accountable for data quality and accurate and timely reporting of data.
  • Responsible for meeting all agency, program, contract, grant, and licensing standards, and policy compliance.
  • Depending on program area, provides direct client services (may provide individual services, facilitate groups, conduct presentations, and outreach activities).
  • Develops and maintains positive working relationships with agency staff and community contacts such as referral sources, recovery community organizations, peer-run programs in non-recovery organizations, and other service providers.
  • Tracks and approves timesheets and trainings opportunities for direct reports and conducts regular non-clinical supervision with each individual.
  • Other duties as assigned.



  • Requires a Bachelor's degree in Social Work, Counseling, or related field and (3) years' experience; or
  • Equivalent combined education and experience.
  • Requires a certification as a Peer Specialist or Peer Recovery Support Specialist.
  • Requires having maintained own recovery over last 2-year period.
  • Preferred (1) year of supervisory experience.
  • Experience with databases; proficient level experience with Microsoft Office including, Word, Excel, and Outlook.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.