FAQs

Where do the learning opportunities take place?
Most professional development events are held at the Austin Community College Highland Business Center 5930 Middle Fiskville Road, Austin, 78752. Event location information can be found on each event registration page.
Can I register the day of the event?

Day-of registration is available unless the event is marked as full on the event listing. Please notify Anh Pham at 512-223-7111 or anh.pham@austincc.edu if you’d like to register the same day as the class takes place.

I’m having trouble registering online. What do I do?

If you can’t register online, please contact Anh Pham at 512-223-7111 or anh.pham@austincc.edu

What is your cancellation and refund policy?

All cancellation requests must be received at least 72 business hours in advance of an event. Credit card refunds will appear on your monthly statement as soon as possible after the official reporting date.
No refunds will be issued for cancellations made less than 72 business hours in advance of the start of class.

Where do I park?

A temporary parking form will be sent each registrant 24 hours in advance of an event. You may park in any ACC parking lot, or the Holiday Inn parking lot near ACC’s Highland Business Center. Do not park in the Spec’s parking lot – you will get towed.

Participants in CNS learning opportunities, as well as all ACC faculty, staff and students are required to display a parking permit in order to park on any Austin Community College (ACC) property.

While parked at an ACC campus:

  • The college assumes no responsibility or liability for any vehicle or its contents while the vehicle is parked or operated on ACC property.
  • Observe all traffic and parking signs.
  • A parking permit is not a guarantee of a parking space. Each driver is responsible for finding a legal parking space.
  • As a part of the Parking Regulations administrative violation notices and/or Justice of the Peace citation (tickets) may be issued to vehicles illegally parked. Laws of the State of Texas, applicable city ordinances and ACC Rules and Regulations will apply.
Interpreter Services for Deaf/Hard of Hearing

Austin Community College provides you with American Sign Language interpreter services for:

  • Classroom-related activities (includes field trips, study groups, and professor meetings).
  • Student Life and other college-sponsored activities

Visit this website for more information and to request an interpreter:
http://www.austincc.edu/support-and-services/services-for-students/student-accessibility-services-and-assistive-technology/asl-interpreter-services

For more information on ACC’s Student Accessibility Services & Assistive Technology (SAS), please visit:
https://www.austincc.edu/students/student-accessibility-services-and-assistive-technology

Tuition Exemption

Our Certificate offerings through Continuing Education may be eligible for AmeriCorps education award funds and Hazlewood Act tuition exemption program. Please visit the links below for more information.