Austin Community College advisors and counselors can now try out the new online tools ACC students will begin using this fall to manage their college experience.
ACC is replacing the WebAdvisor tool with next-generation online tools from Ellucian. Students will use the Ellucian Colleague Self-Service applications to create course schedules, register for classes, manage financial aid, view grades, track degree progress, and receive notifications. Students and advisors will continue to use the Degree Map planning tool to make academic plans and compare degree options.
Between now and mid-October ACC advisors, counselors, and other student services staff will learn the various Self-Service applications so they will be familiar with the tool when it is rolled out to students. Training for all faculty and staff also will be offered this fall; however, anyone who wants to try out the tool can access it through the Self-Service (selfservice.austincc.edu) login page using their ACCeID and password.
The Self-Service tool encompasses modules that allow students to plan and register for classes (Student Planning), view their financial aid, pay their tuition (Student Finance), and receive important notifications, such as holds on their account:
Student testers who recently tried out the tool gave it positive reviews. One tester wrote, “I was really impressed. … It was so easy and I can finally do things on my own.”
Eventually students will access the Self-Service modules through an online portal that also will include links to Degree Map, Blackboard, and other information and tasks currently accessed through Online Services. The IT department expects to begin replacing the current Online Services with the new portal in spring.
More information about Self-Service and training sessions for faculty and staff will be communicated in the coming weeks. WebAdvisor and the Self-Service will run in parallel during the transition.
Meanwhile, designated contacts on each campus (below) can answer questions about either the Self-Service or Degree Map tools.
Self-Service/Degree Map campus contacts
|Campus||Name and contact information|
|Cypress Creek||Elnita Fennell: email@example.com or 512-223-2107|
|Elgin||Patricia Sanchez: firstname.lastname@example.org or 512-223.9415|
|Eastview||David Zuniga: email@example.com or 512-223-5795|
|Hays||Alegra Harris: firstname.lastname@example.org or 512-262-6530|
|Highland Campus||Kathy James: email@example.com or 512-223-7327|
|Highland Business Center||Mison Zuniga: firstname.lastname@example.org or 512-223-7352|
|Northridge||Mario Tenorio email@example.com or 512-223-4706|
|Pinnacle||Jim Boullosa: firstname.lastname@example.org or 512-223-8094|
|Riverside||Edgar Granillo: email@example.com or 512-223-6012|
|Rio Grande||Jorge Lynch: firstname.lastname@example.org or 512-223-3130|
|Round Rock||John Wooten: email@example.com or 512-223-0038|
|South Austin||Margarita Sandoval-Samilpa: firstname.lastname@example.org or 512-223-9164|
|San Marcos Goodnight Center||Dana Washington: email@example.com 512-223-9802|