Austin Community College\u2019s Web Redesign Project (WRP) aims to improve the user experience, functionality, security, accessibility, and workflow using an inclusive five-phase approach. To be clear, this project goes well beyond traditional web redesign. It is an opportunity to improve how we communicate, expand collaboration, and prepare for the world of AI. <\/p>\n
Project Goals<\/strong><\/p>\n To truly improve the user experience across the College\u2019s website, the redesign will touch all aspects of the College\u2019s online presence. The project breaks down into five phases of work to over a period of three years. Phases 1 & 2 are the public-facing components that will be completed first.<\/p>\n Phase 1: Public-Facing\/Top-Tier<\/a><\/p> Austin Community College is one college. The purpose of phase 1 is to create one brand-forward website with a consistent, seamless web experience designed for the end-users.\u00a0<\/p>\n Primary Goal :<\/strong> To generate new student leads and grow community support\/ambassadors.<\/p>\n Intended Audience<\/strong>: Prospective students, families, and the community (partners, alumni\/donors, future employees, taxpayers, and media).<\/p>\n Steps<\/strong><\/p>\n <\/div><\/div><\/div><\/p>\n Phase 2: Student-Centric\/Second-Tier<\/a><\/p> The redesign of the second tier happens simultaneously with the top tier. Working in tandem with our Theory of Change Design Teams and subject matter experts, the purpose is to improve ease of access to ACC information and resources by designing a centralized, convenient hub for the user (our students) while laying the foundation for a future student portal..<\/p>\n Primary Goal<\/strong>: To increase student engagement, persistence, and completions.<\/p>\n Intended Audience<\/strong>: Current ACC students.<\/p>\n Steps<\/strong>: See above.<\/p>\n <\/div><\/div><\/div><\/p>\n Phase 3: Student Portal Development<\/a><\/p> For our website to function properly, we must separate public- and private\/internal-facing information and design a centralized website. The purpose is to develop an effective student portal system that aligns seamlessly with the student information system (SIS)\u2014 a single sign-on point for easy access to personalized information, notifications, and resources. By moving student-related information, resources, and documents to a portal system that requires authentication, we can improve the user experience, tighten security, and build a more effective public-facing website.<\/p>\n Primary Goal: <\/strong>To improve student communication, engagement, and ultimately completion. <\/p>\n Intended Audience<\/strong>: Current ACC Students<\/p>\n Steps: <\/strong><\/p>\n <\/div><\/div><\/div><\/p>\n Phase 4: Employee Intranet Development<\/a><\/p> The vision is to develop an intranet, a private\/secure to align with and enhance Workday (our ERP) to better facilitate internal communication, collaboration, and information sharing among employees. By moving employee-related information, resources, and documents to a centralized hub that requires authentication, we can improve the user experience, tighten security, and build a more effective public-facing website.<\/p>\n Primary Goal<\/strong>: To improve employee productivity and satisfaction. <\/p>\n Intended Audience<\/strong>: ACC employees<\/p>\n Steps: <\/strong><\/p>\n <\/div><\/div><\/div><\/p>\n Phase 5: College Web Services Operations and Governance<\/a><\/p> For ACC to design, develop, and maintain an improved web presence will require updated policies, clear roles and responsibilities, and an inclusive\/transparent approval process. Phase 5 will establish a web services and governance structure to ensure collaboration, accountability, and alignment with collegewide priorities.<\/p>\n Primary Goal<\/strong>: Establish an effective web services and governance structure.<\/p>\n Intended Audience<\/strong>: ACC stakeholders<\/p>\n Steps<\/strong>:<\/p>\n <\/div><\/div><\/div><\/p>\n \n","protected":false},"excerpt":{"rendered":" Austin Community College\u2019s Web Redesign Project (WRP) aims to improve the user experience, functionality, security, accessibility, and workflow using an inclusive five-phase approach. To be clear, this project goes well beyond traditional web redesign. It … Continue reading \n
5 Project Phases<\/h2>\n
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