In-Person - Riverbat Ambassador, Student Life (222355)

Published: April 28, 2022


Position Title: In-Person - Riverbat Ambassador
Department: Student Life
Campus: Multiple Campuses (Cypress, Elgin, Hays, Highland, Northridge, Rio Grande, Round Rock, Riverside, South Austin, San Gabriel)
Reports To: Supervisor
Related Area(s) of Study: Arts, Digital Media & Communications, Business
Compensation Rate: $15.60 Hourly
Hours: Up to 19 hours per week - Weekly maximum is based on the student’s work-study offer. Standard schedule Monday through Friday between 8AM – 5PM.  


Job Description Summary
Provides clerical and administrative support to a departmental office, program, and/or classroom/lab.


Description of Duties and Tasks

  • Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.
  • Gathers, compiles, and enters data, producing routine reports and documents.
  • Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
  • Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.
  • May input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
  • Maintains tracking systems and logs.
  • Operates office equipment such as copiers and fax machines.
  • May assist instructors and students in a lab/classroom setting.
  • Additional duties may be assigned based on departmental, program, or classroom/lab needs.


Job Specific Requirements

  • Provide peer-to-peer engagement:
    • Serve as a role model for and intentionally engage with peers
    • Provide information and referrals to students for academic and support resources
    • Promotion of ACC programs and resources
    • Interact with and gather input from the student body regarding various ACC initiatives and opportunities
    • Support and execute the planning and implementation of Student Life programming
    • Provide excellent customer service to internal and external partners
    • Establish and maintain effective working relationships
    • Represent Student Life with professionalism and diplomacy
    • Participate in regular training regarding communication, leadership development, ACC resources, Student Rights and Responsibilities, etc.
    • Participate in regular Success Planning/1:1s with Student Life Staff
    • Utilize organizational and planning skills with attention to detail and follow-through
    • Provide support at district-wide and departmental events
    • Participate in ACC and SL marketing efforts such as blogging, social media, and advertisements in collaboration with the Office of College Marketing and Student Affairs Communication
    • Provide clerical support and other duties as assigned 



  • Office procedures and practices.
  • Customer service techniques.



  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
  • Maintaining an established work schedule.
  • Effectively using interpersonal and communication skills.
  • Effectively using organizational and planning skills.
  • Entering data, maintaining files, and performing other clerical duties.
  • Effective customer-orientation when working with a diverse population.


Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.
  • May also use social media, work with desktop publishing, and update web pages.


Physical Requirements

  • Work is routinely performed in a standard office or similar environment. Remote options may be available depending on position needs.
  • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
  • Occasional lifting of objects up to 10 pounds.



  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Special Instructions

Work-Study Requirements: 

This position is only open to current students who have been offered work-study on their financial aid package. Additional requirements include:


For more information about the work-study program or to add your name to the waitlist, visit

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