Registration Issues
Who can I talk to about issues with registration? The system isn’t letting me register.
- You can see instructions on how to register here. If you’re having issues, please email [email protected] with your student ID and any relevant information or screenshots of the issue you’re encountering.
- You can set up an appointment to meet with an Area of Study Advising Specialist or Success Coaches. Visit this website https://students.austincc.edu/advising/
- If you need departmental permission to take a class (BIOL 2401, for example), then please visit the Biology website and select an option from the A&P Assessment drop down menu (How to register for BIOL 2401) or you can email [email protected] with your student ID and the class you are trying to take. Be sure to include screenshots to help us better understand the situation and/or help you.
Waitlist Issues
The class I need is full.
What can I do?
- Put yourself on the waitlist for that class. You can do this in the Plan and Schedule page in the Student Self-Service portal by adding the class to your plan as normal. Then click the blue “Waitlist” button that will appear under the class name. You’ll know that you are successfully on the waitlist if that blue button says “Drop Waitlist.”
- The ACC registration system will automatically email the first person on the waitlist when a seat opens up in the class. That person has 24 hours to register for the class. If they do not register, then the next person on the waitlist will receive an email to register and so forth until that seat is filled or the waitlist has cycled through. You need to check your ACC email every day to watch for a notification as these email notifications can come any day of the week, holidays included.
- As a note, our waitlists allow a maximum of 8 students. So once there are 8 students on the list, then no one is able to add themselves to the waitlist until a spot opens (someone gets a seat in the class or someone takes themselves off of the waitlist).