Registration Issues
Who can I talk to about issues with registration? The system isn’t letting me register.
- You can see instructions on how to register here. If you’re having issues, please email [email protected] with your student ID and any relevant information or screenshots of the issue you’re encountering.
- You can set up an appointment to meet with an Area of Study Advising Specialist or Success Coaches. Visit this website https://students.austincc.edu/advising/
Waitlist Issues
The class I need is full.
What can I do?
- Put yourself on the waitlist for that class. You can do this in the Plan and Schedule page in the Student Self-Service portal by adding the class to your plan as normal. Then click the blue “Waitlist” button that will appear under the class name. You’ll know that you are successfully on the waitlist if that blue button says “Drop Waitlist.”
- The ACC registration system will automatically email the first person on the waitlist when a seat opens up in the class. That person has 24 hours to register for the class. If they do not register, then the next person on the waitlist will receive an email to register and so forth until that seat is filled or the waitlist has cycled through. You need to check your ACC email every day to watch for a notification as these email notifications can come any day of the week, holidays included.