Computer User Support
Computer user support specialist skills:
- Ability to install and repair computer hardware and peripherals
- Interpret customer questions and offer solutions
- Be patient with non-technical computer users who need assistance
- Train computer users on newly installed software and hardware
Computer User Support Certificates and Degree
Computer User Support awards were designed to stack. Earn a certificate in User and Computer Support, in as little as three semesters, then complete your Associate of Applied Science degree in Information Technology – User and Computer Support specialization.
If you want to go even faster, you can earn the User and Computer Support Certificate through the APT (Accelerated Programmer Training) program, which enables you to complete courses online, at your own pace.
* Also offered through the APT (Accelerated Programmer Training) program.
Occupational Skills Award (OSA) *
Digital Fluency OSA features four introductory courses in computer applications, web builder, presentation graphics, and project management.
User and Computer Support Certificate *
Information Technology – Applications Specialization, AAS Degree
Degree designed for an entry-level computer user support position
User and Computer Support Specialization, AAS Degree
Degree designed for an entry-level computer user support position
Program Maps
Program maps are guided pathways that tell you what courses you need to take, and when, to earn your certificate or degree. Below are links to programs maps for the certificates and degrees in Computer User Support.
Computer Science & Information Technology Departmental Advising
Did you know that in addition to your ACC Area of Study advisor, you also have access to on-going departmental advising?
Ask a question, explore your options, or check in to make sure you're on track.
Schedule an advising session today!