Student Support
We want to support you on your path to Digital Fluency
Below you will find a curated list of links we think would be useful to students taking our microcredentials – both specific to our program and in general for ACC students. As our program grows, so might the content of this page. And, as always, please feel free to reach out to us if there is something else we can do to support you.
DFI Support Links
Here are links to support resources regarding Digital Fluency & Innovation microcredentials:
How to add your Microcredential into Workday for Faculty and Staff Professional Development
Step-by-step instructions for adding completed Microcredentials to training in Workday.
How to get Microsoft Office 365
Microsoft Office 365 is offered for free to all ACC Students, Faculty, and Staff. Follow the steps to get your
How to download Microsoft Access
Microsoft Access is available for free to all ACC Students, Faculty, and Staff. You’ll need a PC with Windows OS
How to add a badge to LinkedIn
For instructions on how to add a microcredential badge to your LinkedIn profile, follow the steps on this page and/or
General Student Support Links
If you need support as a student at ACC, here are some links to resources to help you:
ACC Student Support
Hundreds of links grouped in categories such as Academic, Personal, Technology, Financial, and Community.
Student Help Desk
Get answers to questions relating to registration, transcripts, financial aid, ACCmail, ACCeID, advising, and more.
Student Knowledge Base
Helpful articles and videos available 24/7 to answer common questions new students may have.
Academic Support for Students
Below are some specific Academic Support links we feel might be useful to microcredential students. View additional Academic Support resources on the Student Support page of ACC’s website.
ACC Libraries
Get help with research and assignments, check out books, check out laptops (up to 3 hours), photocopy (10 cents a page), print.
Learning Labs
A quiet place to study, reliable internet, computers to use, study group spaces, free printing (up to 15 pages per day), and more.
ACCelerator
Available at some campuses, student services may include use of computers, printing, scanning, getting help on assignments, and academic coaching.
Click on one of the “Success Guides & Maps” links in the sidebar to learn more about the ACCelerator services available to students on a particular campus.
Tutoring
Free for all currently-enrolled ACC students, in-person or online. General tutoring and specific subjects, by appointment.
Academic Coaching
Get personalized guidance on how to succeed in college, such as strategies for studying and test taking, and note-taking tips.
Student Accessibility Services (SAS)
Meet with SAS (in-person or virtual) to discuss accommodation needs for academic success.
Veterans Services
Support services and resources for veterans (and some spouses and dependents) to insure success at ACC and beyond.
Personal Support for Students
Here are some specific Personal Support links we feel might be useful to microcredential students. View additional Personal Support resources on the Student Support page of ACC’s website.
Student Advocacy Center
For qualified economically disadvantaged students. Assistance includes textbook and childcare support, food assistance, and support for students aging out of foster care.
Mental Health Counseling
ACC students who feel stressed, overwhelmed, depressed, or anxious may be able to get counseling support through ACC’s District Clinical Counseling Services (DCCS).
Cap Metro Green Pass
If you are enrolled in credit or Adult Education classes, you can get a pass each semester to ride free on Cap Metro buses and MetroRails, and their rideshare program called Pickup
Financial Support for Students
Here are some specific Financial Support links we feel might be useful to microcredential students. View additional Financial Support resources on the Student Support page of ACC’s website.
Financial Aid
Contact ACC’s Financial Aid office to explore options for grants, scholarships, work-study, or loans.
Student Emergency Fund
Eligible ACC students may be able to get financial help for unexpected emergencies.
Student Money Management
Learn how to manage your money through workshops, blog articles, videos, tools, and mentors.
Technical Support for Students
Here are some specific Technical Support links we feel might be useful to microcredential students. View additional Technical Support resources on the Student Support page of ACC’s website.
Student Knowledge Base
Find instructions for setting up many types of applications, including Adobe products, Microsoft Office, and Zoom
Student Technology Access
Services to ensure ACC students the reliable technology and internet access they need to do their schoolwork.
Community Support for Students
The list of Community Resources available to ACC students is huge – over 320 links! Below are some specific Community Support links we feel might be useful to microcredential students. View additional Community Support resources on the Student Support page of ACC’s website. Use the filter to make your search more manageable.
Computer Courses at Austin Public Library
Check out dates, times, and locations of various computer classes offered by the Austin Public Library.
Central Texas Food Bank
Community agency offers free healthy food, assistance in applying to government programs, and nutrition classes.